For decades a large cell tower has dominated the top of scenic Trinidad Head, providing service to users of Verizon, AT&T and Sprint, but also creating much displeasure among some local residents. While most people have and use cellphones, many local residents wished the communications companies could find a less conspicuous location for their infrastructure. […]
AT&T
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Equipment Failure Takes Down McKinleyville Substation Phone Lines
Heads up for folks in McKinleyville: If you need to reach the sheriff’s office substation, call the main line in Eureka for the time being, probably through the end of the week. According to sheriff’s office spokesperson Samantha Karges, there is an equipment failure and AT&T is estimating the repairs will take until the end […]
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UPDATE: Arcata’s 911 Back Up, Eureka and Fortuna Having Issues With Non-Emergency Lines
UPDATE: Arcata’s 911 system is back up after a phone outage connected early today due to the devastating wildfires burning to the south. At least two other Humboldt County cities are also experiencing phone issues, but not with emergency service lines. The Eureka City Hall’s lines are down and the Fortuna Police Department reports that […]
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On the Heels of Blackouts, AT&T Promises Upgrades
It looks like the North Coast’s AT&T customers will be entering the modern era of telecommunications reliability. Next year. In a letter sent to the Humboldt County Board of Supervisors today, the company said it’s “upgrading the North Coast network to significantly increase the network’s protection against outages or service disruptions caused by fiber damage.” […]
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AT&T, PG&E Outages Hit Countywide
Storm conditions have contributed to both a loss of communication and loss of power across Humboldt County as rain, hail and wind continue to batter the coast. According to the county Public Information Officer Sean Quincey, CalTrans crews were clearing a culvert between Fortuna and Rio Dell yesterday morning in preparation for last night’s storm […]
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Need $10K? Find the AT&T Slasher
AT&T is offering a $10,000 reward for information that leads to the arrest and conviction for whoever sliced through a fiber optic line Thursday morning between Ukiah and Hopland, resulting in a 16-hour Internet, phone and television outage that impacted five counties. Humboldt County was among the hardest hit by the outage, which stretched from […]
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AT&T Blames ‘Fiber Issue” for Blackout
Scores of AT&T customers found themselves cut off from the rest of the digital world Monday afternoon, as the company experienced what it described cryptically as a “fiber issue.” The outage hit early Monday afternoon and lasted until the evening, leaving AT&T cell phone, Internet and U-verse customers without service. Some poor souls who rely […]