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story & photos by ARNO HOLSCHUH
IT'S 5:30 A.M. EUREKA IS dark,
quiet and for the most part still asleep. A clear white moon
looks down on a little building with a giant Holstein cow painted
on the side on the northern edge of town where I am staring in
sleepy disbelief at Mike Moran and Michelle Piñón.
The reason for my incredulity?
These
two people are not just conscious, they're actually alert.
"Yeah, I wake up early
and start twitching along pretty good," Moran says as he
literally jumps around his coffee shop, the Udder Place, while
preparing for the day's operation. "I'm kind of just zinging
all the time."
It's a good thing, because his
customers start arriving well before the official 6 a.m. opening
time. Investment broker Von Hawley Butterfield [in photo at left] strolls in the door and starts an easy chatter
with Moran. Butterfield doesn't even need to order his double
latté -- it's being made as soon as Moran spots Butterfield's
car pulling up. Moran prides himself on being able to
remember what kind of coffee drink a person prefers, be it red
eye (coffee with a shot of espresso) or a macchiato (espresso
with foam).
That Butterfield and Moran
act more like two good friends than a retailer-customer is
indicative of the relationship many in Humboldt County have with
their daily coffee and the people who make it: a close and personal
one. With more than 75 places to buy gourmet coffee and five
coffee roasters, Humboldt County has become a coffee paradise.
Humboldters like good coffee,
and judging from the success of our coffee economy, they're willing
to pay for it. Current coffee shops report business is good,
and new ones are opening all the time.
But there's one new coffee joint
in town that some would rather just stay away -- Starbucks. The
international corporation, based in Seattle, opened its first
Humboldt County location in early October at the corner of Myrtle
and West avenues.
Is Moran worried about
the corporate interloper?
"Nah. It's a drag, sure,
but I don't think it's going to dip into my business. We have
our little niche."
The Humboldt coffee economy
is a collection of those little niches, a spectrum of different
atmospheres and methods in which to ingest caffeine. There's
the hip young crowd enjoying music and mochas at Arcata's Muddy
Waters, the table of young men loudly drinking black coffee,
smoking cigarettes and playing chess outside the Humboldt Bay
Coffee Co. in Eureka's Old Town, students and office workers
reading and chatting over steaming mugs at Sacred Grounds across
the street from Arcata's City Hall, and the dim calm of an early
afternoon at Café 321, tucked into an alleyway off 3rd
Street.
That's where you'll find Fred
Jewett [in photo below
left]. He said he chooses to drink
his coffee (organic Costa Rican) at 321 because he can sit in
peace. "I'm taking a break from the other responsibilities
I have during the day," he said, doodling on a sheet of
paper.
Would Jewett ever buy his coffee
from Starbucks?
"I considered going to
a Starbucks once," he said, squinting as if recalling a
distant memory. "It was in San Francisco. But I hardly had
any money and the prices were really high."
It
was more than just financial necessity that caused him not to
frequent Starbucks, however. Jewett said he "didn't feel
comfortable there."
"The atmosphere I sensed
was: We at Starbucks hope your lives are so busy that you leave
soon." Jewett said he treasures 321 because the management
lets him sit for as long as he likes.
That management is Steve Palmer.
It's a little misleading to call him the management. He's also
most of the labor force, putting in between 12 and 16 hours a
day.
"I am 321 Coffee,"
he said. "I made it and it's my baby."
It's a labor of love. Before
coming to Humboldt County, Palmer had what he called "a
money job," selling auto parts to repair shops in Los Angeles.
But the money wasn't satisfying, Palmer said. Fortunately, he
came to Humboldt County in 1993 and found his calling in coffee.
"I really didn't get into
good coffee until I got up here to Humboldt. Once I got up here,
I worked a part-time job in a café, and that was really
nice." Three years ago, he started 321.
Palmer echoed the Udder Place's
Moran when he talked about Starbucks. He said his customers wouldn't
go there, but he still wasn't thrilled to have the store in town.
"When Starbucks or other
corporate stores make money, that money leaves the area,"
he said.
It is the most pervasive argument
against Starbucks: As part of a corporation with headquarters
outside Humboldt County, the store's financial task is to collect
money and send it back home.
Locally owned stores, according
to this argument, keep the money in the community. If coffee
shop owners become quite wealthy, for example, they may be likely
to deposit their money in a local bank or credit union where
it would be available for other small nonchain businesses to
borrow. They may build a new home and furnish it by patronizing
local merchants -- or they just might hire more local workers
and not work so many hours themselves. That's why Palmer would
rather that you caffeinate at his local competitors than with
the chain store.
"People don't have to come
to get coffee with me. Just don't go to Starbucks."
That friendly attitude toward
the competition -- at least the local competition -- is a hallmark
of Humboldt's coffee industry. Several of the roasters and retailers
interviewed for this report spoke warmly of their rivals, even
those located just down the street. There's even a loosely organized
trade group: the Humboldt Coffee Guild.
"It's an opportunity for the
people selling coffee to network," said John Hall, owner
of the Humboldt Bay Coffee Co. and organizer of many guild events. [In photo at right]
"You can gain coffee knowledge,
share information, share resources and methods," Hall said.
When coffee shops try to help each other with issues like training,
product knowledge and where to get good prices on milk, they
all benefit.
"There are a lot of lessons
that have been learned by one coffee retailer that could be imparted
to another," he said.
But isn't he just helping the
competition?
"I don't view the other
retailers as my competitors," he said. Hall roasts and serves
coffees that he has personally selected from among thousands
of potential sources in coffee-growing regions of the world.
Humboldt Bay Coffee, Hall said, carries a distinctive stamp because
of the selection process.
"And as a roaster, it's
in my interest to see retailers that sell my coffee do well --
and they do better if they talk to each other. I think there's
business enough for everyone."
That magnanimous attitude even
extends to Starbucks.
"I can't see anything but
gain from offering [Starbucks] a welcoming hand," he said.
"Being an enemy of Starbucks -- I don't see that."
On the contrary, Hall said that
Starbucks helped create the current national appetite for gourmet
coffee, ultimately helping his business.
"My industry owes a huge
debt to Starbucks. They may have an inferior product and a homogenous
culture, but they have brought millions of consumers to specialty
coffee."
Which is not to say that he
feels elated to have the big boys in town. Hall said that he
also felt "threatened" by Starbucks.
"They have awesome marketing
power. They have financial resources a local retailer doesn't
have. And they have egress into major grocery chains. There isn't
a local roaster in Humboldt County that can get their coffee
into Safeway. If Starbucks goes to Safeway, they just waltz right
onto the shelves. It's a big difference."
And Hall also believes that
buying at Starbucks causes harm in a broader sense.
"If people choose to shop
at a business that sends its profits out of the community, I
think it hurts our community. Businesses like Starbucks, Home
Depot or Safeway offer benefits to our community, but they hurt
it as well."
Hall is well qualified to talk
about how coffee roasters can export their product and have profits
return home -- he does it himself. The majority of the coffee
roasted at his facility, located in a building just across the
alley from the coffee shop, is sold at retail outlets like grocery
stores. Some is sold as far away as New York.
Hall's isn't the only outfit
roasting coffee in the county and selling it elsewhere. Muddy
Waters already distributes its coffee from Alaska to Ohio and
is in the final stages of preparing a "Deep Blues Blend,"
officially endorsed by the estate of its namesake blues musician,
for national distribution. Gold Rush Coffee Co., which roasts
in Petrolia and has stores in Eureka, sells its beans across
the country through a healthy mail-order business.
Gold Rush cofounder Karen Paff
said that she hoped Starbucks would be a challenge her company
could rise to.
"That is the best face
to put on it. When there's a challenge, you hope it brings out
your best. It will certainly clarify your weaknesses!"
Paff said her business -- which
began with roasting beans in a cast-iron skillet over a campfire
-- has been dealing with challenges for 20 years. "We're
into our second generation as coffee roasters and I think we
have a future."
It's easier to have that attitude
when you're an established business of two decades. What about
if your coffee operation is just four years old and you got booted
from your prime location to make room for the building in which
Starbucks was to be housed?
That happened to Jitter Bean
Coffee Co., a drive-through "coffee shack" located
in the parking lot of Long's Drug Store at the corner of West
and Myrtle in Eureka. When Starbucks wanted in, Jitter Bean's
lease wasn't renewed and the company had to move.
"[Starbucks' arrival] took
a locally owned business and pushed it elsewhere," said
Brian Emenaker. He and about 20 other coffee customers spent
the morning of Oct. 4 protesting outside the new Starbucks location
and giving out free politically correct coffee.
"The whole idea behind
Starbucks is that they are a predatory company," Emenaker
said. "They come into a community and prey on a market for
good coffee that has already been established by a local business.
Every dollar that is spent at Starbucks is funneled to a board
of directors somewhere."
But that's not all that's being
protested at Starbucks. Other protesters were carrying signs
decrying the use of genetically modified crops or milk that was
produced using bovine growth hormone.
Which is odd, as it isn't clear
that Starbucks uses either. It is impossible to test for growth
hormone in milk, so the only way that Starbucks or any other
business that uses milk can certify a dairy is hormone-free is
by using organic milk -- which is available on request at Starbucks.
And genetically modified coffee?
"It hasn't even been approved
for commercial use yet," admitted protester Martha Devine
[in photo at right]. Asked if she thought it was strange to protest
something that wasn't even an issue yet, Devine replied that
she and fellow protesters were "trying to nip it in the
bud."
It is symptomatic of the response
many communities have had when Starbucks moves in: Those who
are concerned with social justice or environmental health use
protests against Starbucks as a vehicle for their other concerns
-- in this case, the use of genetics to increase agricultural
output.
In some ways, Starbucks makes
a particularly strange target for such protests. The company
has played contrary to the trend of many businesses over the
last 10 years by taking more responsibility for its employees'
well being. Starbucks offers part-time employees excellent benefits,
including health, dental and a pension plan.
So why protest Starbucks?
"For the same reason we
protest at McDonald's instead of Burger Time [which recently
closed and sold its property to Jack in the Box]," Devine
said. "They're multinational corporations that establish
themselves to the detriment of our local community." And
Starbucks doesn't deserve any respect for the way it treats its
employees "if they are shutting down local coffee shops,"
Devine said.
"No, I think that's not a good
tradeoff."
But the Jitter Bean Coffee Co.
hasn't been shut down. The drive-through store has moved to Fifth
and T streets; its location in front of the Broadway Cinema stayed
put. Moving the Myrtle store to Highway 101 has been good for
business, said Rick Roberts, who owns the company. [In photo below left]
"I don't think [the protesters]
understood what was going on," he said. "Starbucks
didn't push us out. There was going to be development on that
site, Starbucks or not, and the development pushed us out. And
that's not evil, it's just progress."
"I don't feel guilty about
drinking Starbucks," said Valerie Flemming. Sitting with
a friend outside the Starbucks on a Thursday afternoon, she said
the store's familiarity made her feel comfortable.
"Where I used to live,
in Pismo Beach, we had a Starbucks a minute and a half away from
our house," she said. The fact that all Starbucks look the
same isn't discouraging to Flemming -- it's the biggest reason
she comes here.![[photo of ladies at Starbucks]](cover1018-valerie.jpg)
"It makes me feel at home,"
she said.
And while she acknowledged that
Starbucks was "corporate coffee," Flemming said it
made no sense to pick on Starbucks. "Look, everything is
corporate. Your car is corporate, your clothes are corporate,
even your pen is corporate."
But she was willing to admit
one thing: She had recently tried out a local coffee shop and
found its brew to be "the bomb."
"It was really good. Very
caffeinated."
Employees at the local
Starbucks store declined to comment for this report, saying all
press inquiries had to go through a San Francisco public relations
firm. That PR firm required all questions be submitted in written
format.
When District Manager
Brian Gillespie was reached via cell phone -- just before press
time he said while Starbucks "has to pay shareholders for
their support," a lot of the money taken in by the store
stays in the area. Salaries and benefits are part of that, but
Starbucks also buys milk from Humboldt Creamery.
Gillespie said that as
yet there are no plans for additional Starbucks in Humboldt County,
but that could change.
"Eureka is very growth-friendly,"
he said.
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