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by JUDY HODGSON
THERE ARE TWO VERY DIFFERENT
WAYS TO LOOK at the announcement Oct. 3 that the owners of St.
Joseph Health System -- the Sisters of Orange in Orange County,
Calif. -- are buying its chief competitor in Eureka, General
Hospital. One view is that after more than 40 years of trying
-- finally -- Eureka will have a united medical community and
one hospital, eliminating wasteful duplication of expensive equipment
and competing programs that exclaim -- "Have your baby here!"
"Our emergency room is best!" Especially during this
period of upheaval in the delivery of health care across the
nation, this is good news for this community.
The other view,
the darker view, is that the nonprofit Sisters of Orange -- which
enjoys the privilege of paying no sales taxes when equipment
is purchased, no property taxes on its buildings, and no federal
payroll taxes -- had an unfair edge over the competition and
has been acting more in its own self-interest, like a for-profit
corporation, and less like a benevolent nonprofit.
It's a fact that
in spite of its tax advantages, St. Joseph Health System has
been losing money the last few years after a series of costly
decisions. There was the rocky start, stop and restart of the
expensive, and some physicians still say unnecessary, heart program.
There was the purchase of Humboldt Home Health Services, which
resulted in the layoff of the program's top nursing administrators
and the shifting of program management out of Humboldt County
to Sonoma County. And then there was the buy-out of many primary
care physicians groups throughout the county where, quid pro
quo, the doctors were heartily encouraged to send their business
to St. Joseph Hospital and its affiliates instead of its competitors.
When ownership of those physicians groups "did not meet
revenue expectations," St. Joseph exercised its options
to get out of those contracts. (Particularly galling was the
purchase of the financially troubled Arcata Family Medical Group,
a transaction that caused a documented drop in the usage of Mad
River Community Hospital for a time. The five-physician group,
AFMG, did not survive and held a farewell party last Saturday
for its 11,000 patients.)
During this time
of financial setbacks for St. Joseph, General Hospital, with
its physician-friendly reputation, had been operating in the
black and slowly gaining market share against its larger and
better endowed rival. Against this backdrop, and a deadline of
2008 by the state for hospitals to seismically retrofit their
buildings, St. Joseph quietly began negotiations with Province
Healthcare of Tennessee, owners of General Hospital. The announcement
of the purchase came two weeks ago and took the community by
surprise. Since then Mike Purvis, St. Joseph chief executive
officer, has been meeting with government and community leaders
to reassure them that although this transition will be challenging
and take time, this acquisition will be good for the community
in the long run.
The following interview
with the Journal was conducted Friday, Oct. 13. Purvis agreed
to a follow-up interview in a month or so when the sale is complete
and plans to combine programs, staff and facilities of the two
hospitals are further developed.
Q. The Sisters
of Orange made a decision -- which has huge impacts on health
care on the North Coast -- to buy and close its competitor, a
hospital that has been in operation since 1908, even before St.
Joseph was in existence, without local input or prior notification
-- not even the hospital's own local board of directors. Under
the state's 501C3 nonprofit rules, that type of decision must
be made by a vote of the nonprofit's board of directors. Technically
-- clearly -- that's the board of the Sisters of Orange, not
the local hospital board. When was that decision made? And what
does that say about the authority of the St. Joseph Hospital
Board of Directors if they are not consulted about a decision
like this?
A. First of all,
let's talk about this initiative, which is not an initiative
to close the hospital. This is an initiative to take two facilities,
both with strengths, and draw from those strengths to create
a new organization in this community that has capabilities that
extend beyond those that are currently available. That is the
mission and the vision.
We don't intend
to close the campus at General Hospital. ... It is true that
due to the seismic requirements, it is more cost effective to
retrofit and expand one campus than two, so the inpatient care
eventually will move into one campus. Both campuses will continue
to be used for health care, still be open, still be serving patients.
From a standpoint from this initiative, let's be real clear that
this is not about closing a hospital.
Q. But General
Hospital will cease to exist?
A. General Hospital
will exist as part of St. Joseph Health Systems Humboldt County.
In terms of the
decision, yes, the St. Joseph Health Systems Board is the one
that had to approve the definitive agreement. It's also true
that in making that decision over a period several months, probably
several years, they have gotten input frequently from our local
(hospital) board in terms of attitudes about what's going on
in this local market. At no time did we say, let's develop a
strategy to buy General Hospital. ... I don't think it's fair
to characterize this as a decision with no input. We have a lot
of community members engaged in our hospital at the board level,
committees of the board. ... Locally we had a board retreat several
months ago. This item was not on the agenda. But in talking about
strategies for Humboldt County, discussions developed spontaneously
about how nice it would be to get the hospitals aligned in Eureka.
I don't think it is fair to suggest that they were without any
kind of input because their attitude was well known and I think
they are very enthusiastic about it.
Q. When were
you notified?
A. Soon after the
dialogue between the two systems was initiated. I've known for
several months that there were discussions underway that led
to negotiations.
Q. There has
been a long history of trying to get the two hospitals together.
One early effort, in the 1960s when there were three hospitals
in Eureka, including the county. The new hospital was to be a
nonunion and nonreligious hospital. The Sisters eventually decided
no. And I understand the Sisters considered selling to General
Hospital twice during the period of in the mid-'80s to '90s when
it was owned by Brim and Associates. Again, they decided against
it. Why now and why did St. Joseph, a nonprofit, buy its competitor,
a for-profit?
A. I can only speak
to what the issues were here in the year 2000. ... One of the
big (factors was the new state) extensive seismic requirements
to bring the hospitals up to those standards. Both systems were
looking at that. It was certainly an element that helped maintain
parties in the dialogue. ... From St. Joseph Health System's
standpoint this was a great opportunity not only to address the
seismic issue, but to find a way -- to have a breakthrough on
what was obviously talked about and considered many, many times
over the last decades.
Q. The scenario
is that General Hospital has been gaining market share in the
last two years, has been profitable the last few years, at a
time when 64 percent of the hospitals in California are operating
in the red -- including St. Joseph. Also, St. Joseph has had
a number of recent financial setbacks that have been costly.
Was this the best thing for the this community to have the hospital
operating in the red buy the hospital in the black?
A. First of all,
St. Joseph Health System as a collective system is operating
with a very nice operating margin, one that is able to sustain
continued investment in growth and development and facilities
and to fulfill our commitment in investing and improving the
quality of life in the community. And St. Joseph Health System,
Eureka, has the good fortune to benefit from that overall collective
strength. The picture we are looking at overall is bigger than
what's going on in Eureka. It is true that locally some initiatives
were entered into, risks were taken, and -- armchair quarterback
-- we can say maybe those weren't the best ones to take at the
time. So we needed to change course on those. They were costly.
But we've made huge progress on turning the corner. We're pretty
well stabilized now.
Q. How much has
the Heart Institute lost and how is it doing?
A. Since I've been
here, the cardiovascular program has covered its (operating)
costs. My understanding that there was ($1.7 million) raised
to start up that program. So I don't think we've operated at
a point where we've returned any start-up investment, but we
have returned it from the standpoint that at this point in time
there have been at least a couple hundred people that have received
excellent care and stayed in the community. It's covering its
direct costs and we are pleased that Dr. Postel continues to
get himself better known and the activity keeps picking up.
Q. How about
the amount of money lost in association with the buyout of the
physicians practices?
A. In terms of the
overall start to end, I don't have the numbers. Collectively
in terms of operating losses, it's in the neighborhood of $2
milllion-$3 million. That's a pretty sizeable operating loss
for an organization that size (and does not including the initial
buyouts).
Q. Concerning
the seismic-retrofit concerns, nearly everyone I spoke with said
it is a factor, but not the primary reason for the buyout.
A. I think it is
a major issue. We were prepared to seismically retrofit our building
whether we did this transaction or not. Is it the only reason?
The main reason? It was a significant reason. It was an issue
both parties were facing. But ... to solve that problem and have
the opportunity to align these resources and move to something
that could be potentially better than what we had before -- that's
a powerful reason as well.
Q. How do you
respond to those who say the primary reason was St. Joseph, with
its vastly superior financial resources, was acting more like
a for-profit corporation, and, instead of competing by improving
services, it simply bought its competitor.
A. I don't adhere
to that line of thinking. ... Looking at the bigger picture,
we see this as an opportunity to extend our not-for-profit health
care ministry. St. Joseph is a leader in committing itself and
disciplining itself to reinvest a certain percentage of ... income
back into the community. We don't just invest in the community
when we have some dollars to do it. It's a built-in discipline,
an expectation. This (acquisition) is going to extend that not-for-profit
ministry and service.
Candidly, not-for-profit
hospitals have been merging. ... Buying for-profit hospitals
is not unheard of. It's not the most common arrangement, but
it's not that unique.
Q. What are the
implications of the buyout, the positives?
A. We have started
at St. Joseph some regional services that are doing well and
could potentially be much stronger -- cancer care, neurosurgery,
cardiovascular services. I think we need to look seriously in
this region at an organized trauma-care plan. We want to continue
to evolve and build those kinds of programs. Also working on
the technology for minimally invasive procedures, exciting things
being done now under angiography with stents, for instance.
Q. Prior to the
sale, how do the hospitals compare?
A. I think General
Hospital is a fine hospital. They have been doing a great job
and that's why this is an exciting alignment. I think St. Joseph
is an excellent hospital as well. We are a little larger, not
dramatically larger, but with a little larger capacity, perhaps
in our emergency room and a few specialized services. But General
Hospital has its specialties as well -- neonatal II, its sleep
studies.... They are both fine institutions.
Q. St. Joe's
does not pay sales tax, property tax or federal payroll taxes.
The city, county and state and feds will lose revenue. Is St.
Joseph concerned with this loss of revenue for essential government-provided
services?
A. It is true that
the not-for-profits do not pay property taxes or sales tax on
many items. But let's look at the bigger picture. I just had
this conversation with the physicians a little bit ago. This
past year, St. Joseph Hospital invested almost $250,000 in various
community support entities, whether it be transportation, getting
people to doctor's appointments or shelters, for victims of domestic
violence, partnering with the county on programs. In addition
to that, we've committed almost $2 million for care for the indigent.
We've made a huge commitment. As we move forward it's going to
increase that investment in the community. We expect that to
far exceed any loss in property tax revenue.
Q. $2 million
for indigents?
A. It's provided
daily, weekly, monthly. I'm talking about individuals we know
who don't have the ability to pay. We provide them care. Our
system requests, and we are happy to provide, 1.5 percent of
our operating income that we invest in caring for the poor, for
patients who can't pay. We are held accountable for that. ...
We can exceed that (1.5 percent), but we can't go lower than
that.
Q. One doctor
said the way to have good groceries, or a good cup of coffee,
is to have competition. Why should it be different for health
care?
A. I'm not sure
it is. I'm not sure this move causes us not to have competition.
We need to look beyond the boundaries of the community of Eureka,
look to a larger region, look to the care going outside our area
to other communities that are really not that more substantial
in terms of size -- Medford, Ore., Redding, Calif. Certainly
business goes to San Francisco and Sacramento. Much of that is
at a level that we will never compete with, but much of it is.
And are we giving these folks a choice to stay locally? We need
to really challenge ourselves. What we'd like to do is not only
to be competitive to provide services locally but to be competitive
with those regional centers so we can provide the options. There
are different levels of competition and I don't think this transaction
removes us from a competitive environment. It may change the
dimensions of the competition to some extent, but it still could
be a competitive environment. We also have to compete for meeting
the needs, expectations and service levels that we need to provide
the patients and physicians.
Q. It is fair
to assume that the power of the physicians in the community has
been diminished by this sale? For better or worse, physicians
have played one hospital against the other for years to get better
equipment or whatever. How do you see the docs being involved
and engaged in long-range planning for health care?
A. I see physicians
being integral. We can't do long-range planning without physicians
being involved. ... While their power in the health care delivery
system has been diminished largely by the impact by insurance,
... they still remain the most influential factor in our health
care delivery system. We can't do anything well unless we are
listening to the physicians and responding to their needs.
St. Joe's Mission Statement:
"Why
we exist: We are here to extend the
Catholic health care ministry
of the Sisters of St. Joseph
of Orange
by continually improving t
he health and quality of life
of people in the communities
we serve."
Q. Is the IPA
(Independent Physicians Association) no longer very relevant?
A. I think the local
IPA is serving a role and its relevance is determined not so
much by the hospitals as by the payers and buyers of health care.
Q. One previous
St. Joe administrator, Neil Martin, is reported to have said
he wanted to bust the IPA.
A. It's possible.
I don't know. Whatever his thinking was, it was not embraced
by the board leadership of St. Joseph Health System Humboldt
County or else he would still be here pushing that agenda.
Q. There are
charges that St. Joseph has had unfair advantages all along in
competing with General Hospital. Taxes is one of them, but because
it is owned and operated as a ministry, it has been able to appeal
directly for help to the community in a way that General and
Mad River hospitals never could. The most obvious example is
the $1.7 million that was raised for the Heart Institute. Was
St. Joseph at a competitive advantage in your opinion and if
so, why was it losing so much money during a period of time while
General was profitable?
A. This debate rages
in the hospital business, about who has the advantage -- for-profits
or not-for-profits -- and I don't think anyone has answered the
question yet. On the for-profit side, you have access to low-cost
capital through equity. Go to the stock market and you don't
have to answer to bond holders and others. So that's a huge advantage
in the business since we are such a capital-intensive business.
Q. But St. Joseph
did issue a huge bond ...
A. We had bonds,
but we pay interest on bonds. You don't pay anything on stocks
until you decide you want to pay a dividend. So it's low-cost
capital. On the other side, you have the not-for-profit status
and the for-profits point to that and say, that's a huge advantage.
On the balance, I think, it comes out about equal. We want to
be distinctive and do things that we strive to focus on, being
an organization that's driven by values, making the community
and the patient needs our priority and ... being stable and steady.
The ownership of this hospital is going to be the same 10 years
from now. That's an advantage.
Q. What was the
purchase price of General?
A. The parties have
agreed to keep that matter confidential. We can talk about that
sometime in the future. (Editor's note: It will be a matter of
public record in fourth quarter financial reports by Province,
parent corporation of General.)
Q. In the newspaper
business and others, when there are only two players in a market,
they tend to pay substantially above market value. Was it in
excess of fair market value?
There's more than
two players. If you are looking at just Eureka, St. Joseph certainly
serves a much broader market ... from Crescent City to Garberville.
Q. If you did
pay substantially above market value, wouldn't that money have
been better spent investing in expanding services?
A. I think that
when you find all the facts are disclosed, you will find that
isn't the case.
Q. Is it true
that St. Joseph actually cares for fewer MediCal and poor at
this time than either General or Mad River?
A. That is absolutely
not true.
Q. What about
the future of the Burre Center and the county's indigent population
now handled by General?
A. It fits perfectly
into our mission. We would have every expectation of continuing
it. Obviously we have to see the contracts that create the obligations
and responsibilities before we finalize things. ... Those are
all the things we are dedicated to, especially the marginalized,
those who are struggling to survive in our world.
Q. There are
many in the community who are upset at the loss of reproductive
rights services. One doctor said, "Reproductive rights is
the law of the land. What if Islamics came into Humboldt County,
bought up all the grocery stores -- the only grocery store --
and said, no pork?" Should the community at large be bound
by the values of the Sisters?
A. I don't think
... St. Joseph Health System is trying to bind anyone into an
ethical and religious belief. ... While we want to respect others,
we also want to have respect. Let's talk about the real issues,
... in general terms, our extensive commitment to women's health,
women's services and access to care. We have so many programs
-- screening for breast cancer, cervical cancer, very important
services for women, certainly supportive prenatal care, maternal
care, shelters for women trying to escape situations of domestic
violence. ... No we don't do everything, because there are a
couple of things in the spectrum that are not fitting within
those ethical and religious beliefs. Clearly one of those is
abortion. ... The other one has to do with elective sterilization.
... There is a provision that if there's a personal health issue,
a medical problem for which sterilization can be part of a treatment,
then that falls within that particular directive. Those are guidelines.
But let's take off the table all other reproductive services
--control, family planning, all of those things. Those are all
things that happen in clinic settings. The hospital's not part
of delivering those services, so there's really no change or
impact.
Q. So St. Joseph
does allow such procedures as tubal ligation after delivery,
but a woman has to sign a document?
A. The discussions
about the care is between the physician and patient. When a physician
comes on our staff they are provided with information about our
policies and guidelines and they are asked to support those.
There's no patient-by-patient monitoring. ... We do an annual
review of these procedures.
Q. Isn't the
physician required to put a note in a woman's chart as to a certain
physical or mental conditions, saying that sterilization is medically
necessary? Isn't that a fib?
A. I can't answer
the question because I'm not a party to the conversation between
the patient and her doctor. Annually we review how many are done
and so forth. ... We have had, at one of our other hospitals,
a case where ... a procedure did not appear to be medically needed
(and there was a review of the hospital's policies and guidelines
with the doctor.)
Q. You are new
to this area -- the fourth CEO in two years. In fact the entire
administration is new and many say as transient as any other
large corporation (with the exception of spokeswoman Laurie Watson
Stone and Sister Ann Warner). How is the community to be reassured
that we will get the best health care now that there is one dominant
provider in Eureka, as some say, a 900-pound gorilla?
A. That's an understandable
concern. The thing that probably has allowed the St. Joseph Health
System Humboldt County to continue to do as well as it has is
the Sisters. They are the stabilizing force, they are long term.
Personally, my record is that I like to stay and finish what
I start. ... I like the opportunities, the challenges that exist
here in Humboldt County. I like the lifestyle, the schools and
fresh air and lack of traffic and a whole bunch of other things.
I want to bring some stability to that situation and only time
will tell.
I think the image
of the 900-pound gorilla is not representative of my thinking.
I want to demonstrate that we are beyond that, whether it was
ever fair to have that label.
Q. What about
the future of Mad River?
A. I think Mad River
is a very unique hospital and I think they have done a very nice
job in terms of establishing themselves in the Arcata community,
unique in the sense that not a lot of hospitals have private
ownership the way it does. And they have moved into a very nice
position in that market. We would like to be friendly competitors
to Mad River. We're here to serve the community. Mad River is
here to serve the community. The two are separate and unique
enough that we are probably better off trying to work together.
I respect where they are at and I hope that they have great success.
Q. Where do you
see St. Joe's 10 years from now and what is your area of service
when you call it a regional medical center?
A. When I talk about
a regional medical center, I'm not talking about every patient
from 150 miles radius should come to this hospital. There's going
to be hospitals like Mad River, Sutter Coast, Redwood Memorial,
that serve a very important role, a very vital service. We are
not going to try to duplicate those services in those communities.
When I talk regional
medical center I mean, let's do everything we do well now and
let's build more on to that. When we demonstrate over time that
if you want cardiovascular care, your choices are to be inconvenienced
to go out of the area or stay locally. Granted you have the choice
now, but I think we need to build progress and trust in that
product line. When one thinks of cancer care, we want them to
think about services that are here locally. When one thinks about
needing marrow surgery or some other type of sophisticated service,
things that are probably not going to be available at Sutter
Coast, Mad River, Redwood Memorial -- those are the type of services
we want to be building and growing.
Q. Will St. Joseph
honor all current contracts held by General, such as the agreement
with the anesthesiologists?
A. Granted, when
you are aligning two organizations -- I want to be real direct
and honest on this, and it creates fear, but -- there is going
to be change. I don't want to create the sense that everything
is going to be the same forever, because that's false security.
But are we bound?
Yeah, we'll take them on. Over time though we will be talking
about how we can go through that process of change, (reviewing)
what are the strengths, what are the weaknesses, and how can
we blend these two organizations together. What we are not going
to do is simply take the St. Joseph model and do away with the
General one. We are going to look at both -- is one superior
to the other? The same will be true with contract services.
The day we start
we are going to have a hospital with patients coming and going.
... We will not have had time by the time this transaction closes,
to make any change. It's not appropriate to try to change that
quickly.
Q. Will St. Joseph
have an edge negotiating with HMOs?
A. Will it give
us more leverage? I don't know. Insurance companies are pretty
powerful forces in the market.
Q. What happens
next?
The steps, I understand,
is that after due diligence there are a couple of government
reviews at the state level, the Department of Health Services.
At the federal level there is the filing with the FTC. The attorneys
on all sides don't expect any issues, but ... you never know
for sure.
Q. Anything else? (answered by Marketing Director Laurie
Watson-Stone)
![[photo of Laurie Watson-Stone]](cover1019-stone.jpg)
A. "Like the
College of the Redwoods expansion of its career center that was
announced in the paper the other day, we are looking at an investment
of over $40 million into this community, retrofitting, expanding
and refurbishing our facilities. It is a four-year process. It
will generate significant jobs.
"This is an
exciting time."
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