Monday, October 9, 2017

UPDATE: Arcata's 911 Back Up, Eureka and Fortuna Having Issues With Non-Emergency Lines

Posted By on Mon, Oct 9, 2017 at 12:42 PM

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UPDATE: Arcata’s 911 system is back up after a phone outage connected early today due to the devastating wildfires burning to the south.

At least two other Humboldt County cities are also experiencing phone issues, but not with emergency service lines. The Eureka City Hall’s lines are down and the Fortuna Police Department reports that callers may have difficulty reaching the business lines.

Residents are reminded to only use 911 in the case of an emergency.

Notice from the Arcata Police Department:


Due to the fires in the Mendocino Area, our 911 lines are down. If you have an emergency within the Arcata City limits please call 707-822-2424. If it is a non-emergency please call 707-822-2428.

We hope to restore service soon, but at this time do not have an estimate. To check the status of our 911 lines please visit the City website or Facebook page.

Notice from the city of Eureka:
The City of Eureka would like to notify its residents and customers that our phone system is currently down. The issue is due to a large-scale AT&T outage that is affecting many businesses and residents in the area. If you need to report an urgent problem like a major water or sewer leak or traffic hazard, please call Eureka Police Department’s business line at 707-441-4044. As always, please dial 9-1-1 only in the event of a true emergency.

The City e-mail system is up. Residents may also send an e-mail using our website at www.ci.eureka.ca.gov. Please click on “report an issue”. 

Notice from the Fortuna Police Department:
The Fortuna Police Department Dispatch Center is operating normally but callers may have difficulty reaching our normal business lines. Use 502-6267 or 911 for emergencies.

For any business-related questions such as parking tickets or police reports, please wait until service is restored or come down and visit in person at 621 11th St.

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Kimberly Wear

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Kimberly Wear is the assistant editor of the North Coast Journal.

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